Shipping Policy

Welcome to Punome! We strive to provide you with a seamless and enjoyable shopping experience, from the moment you place your order to the moment it arrives at your doorstep. Our shipping policy is designed to ensure efficient and reliable delivery of your items. If you have any questions or need assistance regarding our shipping policy, please contact us at [email protected]. Our dedicated customer service team is here to help.

Business Days

Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Origins

We offer shipping from both domestic and international locations. This allows us to provide fast and dependable shipping to customers worldwide.

Processing Time

Once you place an order, it will be processed within 0-2 business days. During peak periods, processing time may be slightly longer. We will keep you informed of any delays and provide updates on the status of your order.

Shipping Time

For orders within the USA, the estimated shipping time is 3-6 business days. International orders typically take 12-20 business days to arrive. Please note that shipping times are estimates and may vary depending on the destination and the specific shipping carrier’s schedule.

Shipping Fees

We charge a shipping fee of $8.00 for orders within the USA and $12.99 for international orders. The shipping fee is calculated during checkout based on your shipping address.

Order Tracking

Once your order has been shipped, you will receive an email notification containing a tracking number. This allows you to track the progress of your shipment through the website of the designated shipping carrier.

Delivery

We take great care in packaging your order securely and ensuring prompt delivery. In the unlikely event of a delivery delay, we will promptly notify you and keep you informed about the status of your order.

Damaged Or Lost Packages

If your order arrives damaged or is lost during transit, please contact us immediately at [email protected]. We will work closely with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.

We take pride in providing our customers with fast and reliable shipping services. Rest assured that we will make every effort to ensure your order arrives on time and in excellent condition. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected]. Our friendly customer service team is always available to assist you.

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